Platform Deep Dive

Every Feature.
Zero Compromise.

Semantic search, conversational AI, agent orchestration, knowledge management, and real-time analytics — unified in a single platform built for enterprises that refuse to settle.

Request a Demo → View Pricing

6Core Modules

20+Agent Tools

1024Dim Embeddings

SSELive Streaming

01 — Semantic Search

Find anything.
Understand everything.

Hybrid BM25 + Vector search with Reciprocal Rank Fusion (K=60) delivers results that understand intent, not just keywords. Every query is security-filtered and workspace-scoped in real time.

BM25 lexical + 1024-dim dense vector hybrid retrieval HYBRID
Reciprocal Rank Fusion (RRF) with configurable K=60 blending
Clearance-level filtering — UNCLASSIFIED through TOP_SECRET
Workspace scoping with org-level isolation
Zero-result analytics with automatic gap detection
Real-time relevance scoring with explainability

plugai.app/search

🔍 How do we handle GDPR data retention? HYBRID

GDPR Data Retention Policy v3.2 0.94

All personal data collected under EU jurisdiction must be retained for no longer than the period specified in the processing agreement. Automated deletion triggers at...

CONFIDENTIAL KNOWLEDGE BASE Legal Ops

EU Compliance Handbook — Chapter 7 0.87

Retention schedules must be reviewed quarterly. Data processors are required to maintain an auditable log of all deletion events per Art. 17 GDPR...

INTERNAL PDF INGEST Compliance

Data Lifecycle Management SOP 0.81

Standard operating procedure for managing data lifecycle events including creation, classification, retention, archival, and secure destruction...

UNCLASSIFIED DOCX INGEST

02 — Chat With Your Own Data

Conversational AI
grounded in your truth.

Multi-turn conversations with inline citations, confidence scoring, and full source traceability. Every answer is grounded in your verified knowledge — never hallucinated from thin air.

Multi-turn conversations with context window management
Inline citations [1][2] with source traceability
Per-answer confidence scoring with visual indicators
Embeddable chat widget for internal portals and apps
Full conversation export (JSON, Markdown, PDF)
User feedback loop for continuous answer quality improvement

plugai.app/chat

What's our current SLA for Tier 1 enterprise clients?

Based on the Enterprise Service Agreement [1], Tier 1 clients receive a 99.95% uptime SLA with a maximum 4-hour response time for P1 incidents. The agreement also includes quarterly business reviews and a dedicated CSM. [2]

Confidence

92%

What about penalty clauses if we miss it?

The penalty structure in Section 8.3 [1] specifies service credits: 10% credit for 99.9%–99.95%, 25% credit for below 99.9%, and contract termination rights below 99.5% sustained over 3 months. [3]

Confidence

74%

Ask a follow-up question...

↑

03 — Agent Builder

Orchestrate intelligence
with visual workflows.

Build multi-step AI agents on a LangGraph-powered visual canvas. Wire together 20+ tools, stream results in real-time via SSE, and track every token spent.

LangGraph visual canvas with drag-and-drop node editor
20+ built-in tools — search, retrieve, summarize, classify, and more
Server-Sent Events (SSE) for real-time token streaming LIVE
Full version control with diff view and rollback
Per-agent cost tracking with budget guardrails
Multi-agent crew orchestration for complex workflows

plugai.app/agents/builder

⚡

TRIGGER

→

🔍

→

🧠

REASON

→

⚙

ACTION

Available Tools

retrieve

summarize

classify

extract

compare

notify

webhook

translate

sentiment

write

+12 more

v2.4 · Last edited 3h ago ● SSE streaming active $0.042 / run avg

04 — Knowledge Base

Curate, certify,
and control your truth.

A rich-text knowledge management system with TipTap editor, four certification tiers, four classification levels, full version history, and multi-format document ingestion.

TipTap rich-text editor with collaborative editing
4 certification levels: DRAFT, REVIEWED, CERTIFIED, GOLD_STANDARD GOLD
4 classification levels: UNCLASSIFIED, INTERNAL, CONFIDENTIAL, TOP_SECRET
Full version history with diff comparison and rollback
Multi-format ingestion: PDF, DOCX, XLSX, CSV with automatic chunking
Intelligent chunk management with overlap and size controls

plugai.app/knowledge/article/2847

PUBLISHED CONFIDENTIAL GOLD_STANDARD

Enterprise Security Architecture — Reference Guide

Updated 2d ago by J. Martinez v7 · 12 revisions 4,218 words

This reference guide establishes the canonical security architecture for all enterprise deployments. It covers network segmentation, identity federation (SAML 2.0 / OIDC), encryption at rest (AES-256) and in transit (TLS 1.3), and the zero-trust perimeter model adopted in Q3 2025...

Version History

v7 Added zero-trust perimeter section 2d ago

v6 Updated TLS requirements to 1.3 1w ago

v5 GOLD_STANDARD certification approved 3w ago

Chunks

512

Avg Tokens

98%

Coverage

05 — Analytics & Observability

Measure everything.
Guess nothing.

Real-time dashboards for search volume, knowledge health scores, certification distribution, LLM tracing, cost tracking, and budget alerts. Full observability across every layer of the platform.

Search volume analytics with trend detection and zero-result tracking
Knowledge health score aggregated across certification and freshness
Certification distribution breakdown by workspace and category
Full LLM tracing — every prompt, completion, and latency logged TRACE
Per-model cost tracking with daily, weekly, and monthly roll-ups
Budget alerts with configurable thresholds and Slack/email notifications

plugai.app/analytics

Search Volume (7d)

14,829

▲ 12.4%

Knowledge Health

94.2%

▲ 2.1%

LLM Cost (MTD)

$847

▼ 8.3%

Daily Search Volume

Certification Dist.

⚠ GPT-4o budget at 78% — $847 of $1,100 monthly limit ALERT

Every Feature.Zero Compromise.

Find anything.Understand everything.

Conversational AIgrounded in your truth.

Orchestrate intelligencewith visual workflows.

Curate, certify,and control your truth.

Measure everything.Guess nothing.